Privacy Policy — jili44 Casino

Overview

jili44 is an online casino platform operated in the Philippines under PAGCOR authorization. As a data controller under the DPA, jili44 is responsible for determining the purposes and means of processing the personal data of its players and website visitors. This Policy applies to all personal data collected through jili44.one, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general platform use.

This Policy should be read together with jili44's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

Data We Collect

jili44 collects the following categories of personal data from players and platform visitors:

2.1 Identity Data

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (used to verify the 21+ age requirement)
• Gender (optional, for personalization purposes)
• Government-issued ID number (for KYC verification)
• Photograph or scanned copy of government-issued ID

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (city, province, postal code)

2.3 Financial Data

• GCash or Maya account details (mobile number linked to e-wallet)
• Bank account details (bank name, account number) for bank transfer transactions
• Debit card details (card number, expiry — stored in tokenized form only)
• Transaction history, including deposit amounts, withdrawal amounts, and dates

2.4 Gaming Data

• Game history, including games played, bet amounts, wins, and losses
• Session duration and frequency of play
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)

2.5 Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Referring URL and pages visited on jili44.one
• Login timestamps and access logs

2.6 Communications Data

• Records of live chat conversations with jili44 support
• Email correspondence with jili44
• Feedback, complaints, and dispute records

How We Collect Data

jili44 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access jili44.one, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, Maya, and banking partners; fraud detection data from security service providers.
• Regulatory sources: Data received from PAGCOR, the AMLC, or other Philippine regulatory authorities in connection with compliance obligations.

Purpose of Processing

jili44 processes your personal data for the following purposes:

Legal Basis for Processing

Under the Data Privacy Act of 2012, jili44 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and jili44, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulations, AMLA obligations, and NPC requirements.
• Legitimate interests: Processing necessary for jili44's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing

jili44 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

Third-party service providers who assist jili44 in operating the Platform, including KYC verification providers, payment processors (GCash, Maya, banking partners), IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on jili44's instructions and in compliance with the DPA.

6.2 Regulatory Authorities

PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate. jili44 will notify you of such disclosures where legally permitted to do so.

6.3 Game Providers

Licensed game software providers whose games are available on jili44 may receive limited technical and gaming data necessary to deliver their games and ensure fair play. Game providers are required to maintain data security standards consistent with Philippine law.

6.4 Legal and Professional Advisors

Legal counsel, auditors, and other professional advisors engaged by jili44, subject to professional confidentiality obligations.

Data Retention

jili44 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR regulations and AMLA obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and tax regulations.
• Gaming history: Retained for three (3) years from the date of each gaming session, or longer if required for dispute resolution or regulatory purposes.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent.
• Technical and log data: Retained for twelve (12) months from collection, unless required longer for security investigations.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines.

Data Security

jili44 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jili44.one
• Encryption of sensitive data at rest, including financial data and government ID information
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and penetration testing of the Platform
• Multi-factor authentication for administrative access to data systems
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili44 will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

Cookies & Tracking Technologies

jili44 uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies, security tokens, and load-balancing cookies. No consent is required for these cookies under the DPA.

9.2 Functional Cookies

These cookies remember your preferences, such as language settings, game display preferences, and responsible gaming tool configurations. They improve your experience but are not strictly necessary. You may disable these in your browser settings, though this may affect Platform functionality.

9.3 Analytics Cookies

jili44 uses analytics tools to understand how players use the Platform, identify technical issues, and improve our services. Analytics data is aggregated and anonymized where possible. Your consent is required for non-essential analytics cookies and may be withdrawn at any time through your account settings or browser controls.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may impact the functionality of jili44.one. For more information on managing cookies, refer to your browser's help documentation.

Your Rights Under the DPA

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili44:

To exercise any of the above rights, please contact jili44's Data Protection Officer at [email protected]. jili44 will respond to all data subject requests within thirty (30) calendar days of receipt, in accordance with NPC guidelines.

Minors

jili44 is strictly prohibited from collecting personal data from individuals under the age of 21. The Platform is not directed at minors, and jili44 does not knowingly collect or process personal data from persons under 21 years of age. Age verification is conducted at registration and before processing any withdrawal.

If jili44 becomes aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, jili44 will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on jili44, please contact our support team immediately at [email protected].

Cross-Border Data Transfers

Some of jili44's service providers and game software partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jili44 ensures that appropriate safeguards are in place to protect your data in accordance with the DPA and NPC regulations. These safeguards may include contractual data processing agreements incorporating NPC-approved standard contractual clauses, or transfers to countries recognized by the NPC as providing an adequate level of data protection.

jili44 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate contractual safeguards.

Policy Changes

jili44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision will always be displayed at the top of this page.

Where changes are material, jili44 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of jili44 following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree with the amended Policy, you should discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.

Contact & Data Protection Officer

jili44 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact the DPO through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili44 Platform after login

jili44 will acknowledge all data privacy inquiries within five (5) business days and will provide a substantive response within thirty (30) calendar days. For complex requests, jili44 may extend this period by an additional thirty (30) days, with prior notice to you.

If you are not satisfied with jili44's response to your data privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through its official channels.